Self-Service Banking Solution
Opening an account and walking out with the card, in minutes and at any hour — the application, the identity check and the card personalization all handled at one unattended kiosk.
A customer completes the whole sequence themselves: the document is read, the person is matched to it biometrically, the account is opened, the card is personalized on the spot and handed over.
Minutes
Application to card in hand
24/7
Outside branch hours
Biometric
Identity verified at the kiosk
EMV
Cards ready for the network
What the kiosk has to do to replace the counter
Everything an officer would otherwise do — check the document, check the person, take the application, produce the card — happens inside one machine.
Bureau-grade card printing
Embossing, indenting and colour photo printing are all done inside the kiosk, so what the customer collects is a finished card rather than a printed stand-in.
Biometric identity verification
Fingerprint and facial recognition confirm that the person opening the account is the holder of the document presented — the check a branch officer would otherwise make.
An interface anyone can use
The sequence is reduced to as few steps as possible, so the kiosk serves customers of any age and any level of technical confidence — including in places a branch never reaches.
Configured for the bank
Fingerprint, facial recognition and electronic signature modules are fitted to the configuration each deployment calls for, alongside document reading, encoding and receipt printing.
Data handled securely
Customer information captured at the kiosk is transferred to the data centre under the bank’s own control, and the software is kept updated against new threats.
Card stock under management
Blank card storage is managed intelligently, so stock levels, replenishment and the state of every kiosk are known rather than discovered.
The branch stops ordering cards and starts handing them over
New cards and replacements are applied for and collected in the same visit, in under a minute. Outside opening hours the kiosk keeps serving, and in districts without a branch it is the service.
Shorter for the customer, cheaper for the bank
For the bank
- Counter staff are freed from the routine of account opening and card handover.
- Service reaches districts and hours a staffed branch cannot cover.
- A customer who leaves with an active card is a customer who starts using it the same day.
For the customer
- The account is opened where and when it suits them, not when the branch is open.
- One visit replaces an application, a postal wait and a second trip.
- Identity and data are protected by biometric verification and an encrypted path to the bank.
Bank Card Instant Issuance Kiosk
The solution runs on one machine: a card bureau in the footprint of an ATM, with the modules each deployment needs fitted to it.
IDM6891Bank Card Instant Issuance KioskEmbossing, indenting, dual-sided colour printing, chip and magnetic stripe encoding, document reading, biometric modules, electronic signature and receipt printing — with expandable card storage and a service layout that is refilled in minutes.